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 Continuous Improvement

​​​​​​​​​​​​​The Continuous Improvement Department leads implementation of the Strategic Plan, which drives progress in the Rockford Public Schools. The department uses the tools of process improvement to support staff, highlight district priorities and help students.​​

Cindy_CI_Headshot 2018.web.jpg​​Cindy Diaz
Executive Assistant II
815-490-4124 
  • Screens and directs inquiries to the appropriate ​team member​
  • Plans, coordinates and carries out projects and tasks for the Continuous Improvement Department
  • Schedules appointments and organizes meetings
  • Schedules and organizes Quality Peer Reviews
Mary Kaull
Strategic Communications Coordinator
815-489-7371
mary.kaull@rps205.com
  • Authors and evaluates communication for the superintendent, strategic planning, school improvement and process improvement.
  • Point of contact for districtwide surveys including Employee Engagement and School Quality.   
Sara Kurpius
Process Improvement Manager
815-489-7217 
sara.kurpius@rps205.com​ 
  • Ensures district processes are followed through oversight of strategic process auditors and clerical trainers. 
  • Facilitates the registration process. 
  • Leads process improvement events.
Jeff Lowary_Headshot_2019 1x1 (2).jpg​Jeff Lowary
Data Research Manager
815-490-4118
jeffrey.lowary@rps205.com
​ 
  • Leads and maintains the School Scorecard
  • Analyzes and interprets the School Scorecard and other districtwide data
  • Validates data from assessments and surveys
Patty_CI_Headshot 2018.web.jpg

Patty Caruana
EOPA Clerical Trainer
815-967-4693
patricia.caruana@rps205.com

  • Develops and executes training for office professionals in all school buildings 
  • Streamlines clerical processes.​
PaulaCrossno 142x125.pngPaula Crossno
EOPA Clerical Trainer
815-​966-8925​ 
crossnp@rps205.com 
  • ​Develops and executes training for office professionals in all school buildings. 
  • Streamlines clerical processes.
Robyn_CI_Headshot 2018.web.jpgRobyn Futrell
EOPA Clerical Trainer
815-967-4692
futrelr@rps205.com 




  • Develops and executes training for office professionals in all school buildings. 
  • Streamlines clerical processes.
Nila_CI_Headshot 2018.web.jpgNilla Cadengo
​Strategic Process Auditor
815-​490-4124
cadengn@rps205.com
  • Assures that district processes are followed on registration and student records.
  • Performs audits on processes related to school climate and culture.
  • Helps gather information for the new School Scorecard. 
Ericka_CI_Headshot 2018.web.jpgEricka Potter
​Strategic Process Auditor
​815-490-4124​
ericka.potter@rps205.com
​​

  • Assures that district processes are followed on registration and student records.
  • Performs audits on processes related to school climate and culture.
  • Helps gather information for the new School Scorecard. 
Pina_CI_Headshot 2018.web.jpgJo (Pina) SantaOlalla
​Strategic Process Auditor
815-​490-4124
jo.santaolalla@rps205.com
​​
  • Assures that district processes are followed on registration and student records.
  • Performs audits on processes related to school climate and culture.
  • Helps gather information for the new School Scorecard. 
Petrea_CI_Headshot 2018.web.jpgPetrea Witt
Strategic Process Auditor
815-​490-4124
petrea.witt@rps205.com
  • Assures that district processes are followed on registration and student records.
  • Performs audits on processes related to school climate and culture.
  • Helps gather information for the new School Scorecard. ​

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